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+44 750 686 1929

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Office Location

Surrey, United Kingdom

Karibu UK.

We provide personalised arrival and settlement support for visitors travelling to the United Kingdom, making your first hours and days in the UK smooth, stress-free, and comfortable — from airport arrival to settling into your new environment. With deep cultural understanding and professional service standards, we bridge the gap between home and your stay in UK.

Concierge Services

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Airport Meet & Assist Services

Our Airport Meet & Assist service is designed to make your arrival in London smooth, calm, and stress-free.

From the moment you land, our friendly concierge will be waiting to welcome you, assist with your luggage, guide you through the airport, and escort you safely to your arranged transport. We take care of the details, so you can relax and focus on your journey ahead.

With Karibu UK Services, your arrival is in trusted hands.

Karibu UK.

  • Personalised meet-up at arrivals

  • Luggage assistance

  • Airport guidance and support

  • Escort to transport

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Arrival Concierge Services

Our Arrival Concierge service helps you settle into life in London with confidence and ease.

We support you with essential set-up, including SIM card and connectivity, guidance on currency and banking, public transport orientation, and an introduction to your local area.

From your first day, we make sure you have everything you need to feel comfortable, connected, and at home.

With Karibu UK Services, your new journey starts smoothly.

Your journey. Our care.

  • SIM card & connectivity setup

  • Currency and banking guidance

  • Oyster card & transport orientation

  • Local area introduction

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Transport Coordination Services

Our Transport Coordination service ensures you travel safely, comfortably, and without stress from the airport to your destination.

We arrange and manage trusted, licensed drivers or Uber for Business transfers on your behalf, making sure your journey is smooth and reliable. Whether you are travelling alone, with family, or in a group, we coordinate everything carefully so you arrive at your accommodation with ease and peace of mind.

With Karibu UK Services, every journey is well taken care of.

  • Booking and coordination of licensed drivers

  • Uber for Business arrangements

  • Safe transfer to accommodation

  • Group transport support

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Specialised Support Services

We provide tailored services for travellers with unique needs, including elderly visitors, medical travellers, students, first-time visitors, and group arrivals.

Our team ensures every client receives personalised attention, guidance, and care — making each journey safe, comfortable, and stress-free.

With Karibu UK Services, every traveller feels supported from the moment they arrive.

  • Elderly travellers

  • Medical visitors

  • Students

  • First-time travellers

  • Group arrivals

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Settlement Support Services

Our Settlement Support service helps you feel settled, confident, and comfortable in your new environment.

We assist with check-in, help you access groceries and essential items, connect you with local community and church networks, and provide guidance for students and families. Our goal is to make your transition into life in the UK smooth, welcoming, and stress-free.

With Karibu UK Services, you are supported every step of the way.

  • Check-in assistance

  • Grocery & essentials support

  • Community & church connections

  • Student and family guidance

FAQS

How much does the service cost?

Our services are personalised to meet your individual needs. Pricing depends on your arrival time, level of support required, and the services you choose. Once you fill in our booking form, our team will review your details and contact you with a tailored quote that best suits your journey. This ensures you receive the right support at the right price — with no hidden costs.

Which airports do you cover?

We provide our services at all major airports across the UK, including Heathrow, Gatwick, Stansted, Luton, London City, Manchester, Birmingham, and more. Wherever you arrive, our team is ready to support you.

How do I book your services?

You can book by filling in our online form or contacting us via WhatsApp. Once we receive your details, our team will confirm availability and guide you through the next steps.

How early should I book?

We recommend booking at least 48–72 hours before your arrival. However, last-minute bookings may be accommodated depending on availability.

Do you provide transport?

We coordinate transport through UK licensed and insured third-party providers and including Uber for Business. This ensures safe, reliable, and compliant travel for our clients.

Will someone really be waiting for me at the airport?

Yes. Your personal concierge will be waiting for you at the arrivals hall with clear identification and will remain with you until you are safely on your way.

Can you help elderly travellers or people with medical needs?

Yes. We offer specialised support for elderly travellers, medical visitors, and clients who may need extra assistance. Please let us know your needs in advance so we can prepare accordingly.

Do you help students and first-time travellers?

Absolutely. We provide extra guidance and orientation for students and first-time visitors to help them settle in with confidence.

What if my flight is delayed?

We monitor flight arrivals and adjust our schedule accordingly. There is no need to worry if your flight is delayed — we will be there when you arrive.

Do you help with immigration or visa issues?

No. We do not provide immigration advice or influence border processes. Our role is to support you after you have cleared immigration and customs.

OUR TESTIMONIALS

Clients' Feedback

“Arriving in London with 3 kids and all, for the first time was very overwhelming for me. I was tired and nervous, but when I saw the Karibu UK team waiting for me, I felt so relieved. They helped me with my bags, arranged my transport, and even made sure I was settled before leaving. I truly felt cared for. I highly recommend their service.”

Violet Mugo

“Coming to the UK for my studies was exciting but also scary, especially because it was my first time travelling alone. Karibu UK made everything so easy for me. They met me at the airport, helped me find my transport, showed me how to use public transport, and even checked on me later. I felt supported from day one. I’m so grateful for their help.”

Essy Wanjiru